About Tim Services Confident 5™ Lens Confident Signals
About Contact

Privacy Policy

Last updated: February 2026

Secret Career Society Pty Ltd ACN 667 779 375 t/as Confident Future (Confident Future) provides executive career strategy and coaching services and publishes related insights and resources (including the Confident Signals newsletter).

 

1.0         Purpose of Policy

  • The purpose of this Policy is to protect the privacy of all individuals in their dealings with Confident Future.
  • This Policy is to advise individuals of the kind of information Confident Future may gather, how that information may be used and disclosed, how an individual may seek to correct and/or update their information as well as identifying the process for making complaints.
  • It is also the purpose of this Policy to manage personal information in a way that protects the privacy of that information and to also communicate clearly the personal information handling practices of Confident Future.
  • Through this Policy individuals will have a better and more complete understanding of the sort of personal information which Confident Future holds and the way we handle that information.
  • This Policy adopts and Confident Future will apply the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) as amended, to govern the way in which Confident Future collects, uses and disposes of personal information that comes into its possession.

 

2.0         Scope of Policy

  • This Privacy Policy applies to Secret Career Society Pty Ltd ACN 667 779 375 t/as Confident Future (Confident Future)
  • This Policy can be amended at any time at Confident Future’s discretion.
  •  This policy applies to personal information on any individual interacting with Confident Future in any capacity.

 

3.0         Responsibility

It is the responsibility of every employee of Confident Future in the context of their work and responsibilities to apply this Policy when handling other people’s personal information.

 

4.0         Availability

This policy will be placed on Confident Future’s website and copies will be available to be provided to people on request.

5.0         What is personal information?

Personal information is information or opinion about an identified individual, or an individual who is reasonably identifiable.  It is not relevant whether the information or opinion is true or not, nor whether it is recorded in a material form or not.

             

6.0         What personal information does Confident Future collect?

6.1         Confident Future will only collect personal information that is needed for it to operate its business activities effectively.  Such information includes (but is not limited to):

  • personal information relevant to an employee’s employment with Confident Future;
  • information relating to customers (and their directors) who choose to conduct business with Confident Future;
  • information relating to contractors who provide services to, or on behalf of Confident Future.

 

6.2         The personal information Confident Future may collect may include: name; mailing or street address; email address; telephone number; facsimile number; age; occupation; employment history; educational history; medical information; security information from police and other governmental departments; tax file numbers; superannuation account information; bank account information; licences and/or qualifications held.

 

7.0         How does Confident Future collect personal information?

When individuals visit Confident Future’s website or use its services it may collect personal information.  The ways in which Confident Future collects it is as follows:

  • Information provided directly by individuals. When an individual visits or uses parts of Confident Future’s websites and/or services they make be asked to provide personal information.  For example, contact information is requested from respondents to services or email offers. It is not obligatory to provide personal information but failure to do so might mean an inability to access some parts of Confident Future’s website or services.

 

  • Information collected automatically. Some information is collected automatically when individuals visit Confident Future’s website or use its services, like IP addresses and device type.  Confident Future also collects information by navigation through its websites and services, including what pages were looked at and what links were clicked on.  Some of this information is collected using cookies and similar tracking technologies.  To find out more about the types of cookies Confident Future uses, why and how they can be controlled, look at Confident Future’s Terms of Use.

 

  • Information from third parties. Whilst the majority of the information collected is directly from individuals, sometimes Confident Future might collect personal information from other sources, such as publicly available materials or trusted third parties like marketing and research partners or medical professionals and government agencies.  Confident Future uses this information to supplement the personal information already held, in order to better inform, personalise and improve its services, and to validate the personal information provided.

 

8.0         How does Confident Future store personal information?

Personal information is stored via:

  • Documents & paper copies (including secure archival storage)
  • Personnel files (hard copy)
  • Workers compensation files (hard copy)
  • Electronic means (e.g. CRM; ADP; system drives)

All personal information is stored securely to protect it from being inadvertently or deliberately accessed. Where applicable systems are audited to ensure Confident Future’s processes are working.

 

9.0         How does Confident Future use personal information?

9.1         Confident Future will only use personal information for the purpose(s) originally explained when the information was collected and for any related purpose that would reasonably be expected by both the individual concerned and Confident Future.  For example, Confident Future would also use the name and address of a customer who requested services from Confident Future to advise the person concerned of new or changed products and services available from Confident Future.

 

9.2         If Confident Future uses personal information it holds for direct marketing of its products or services, it will always provide the individual the opportunity at the point of first contact and at any time afterwards at the individual’s request to decline receipt of any further marketing information.  Otherwise, Confident Future will not use personal information without an individual’s consent, unless:

 

  • required for health or other emergency reasons;
  • to investigate suspected fraud or unlawful activity;
  • it is required or authorised by law;
  • it is required for law enforcement.

 

10.0       How does Confident Future share personal information?

There will be times when Confident Future will need to share personal information with third parties.  Confident Future will only disclose personal information to:

  • related bodies corporate;
  • third party service providers and partners who assist and enable Confident Future to use the personal information;
  • regulators, law enforcement bodies, government agencies, courts or other third parties where Confident Future believes it is necessary to comply with applicable laws or regulations, or to exercise, establish or defend its legal rights. Where possible and appropriate, Confident Future will notify individuals of this type of disclosure.
  • an actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of its business;
  • other people where Confident Future has the individual’s consent.

 

11.0      Data Quality

Confident Future will take reasonable steps to ensure that the personal information it uses is accurate, complete and up to date.

 

12.0      Data Security and Retention

 

12.1       Confident Future will take reasonable steps to protect all personal information in its possession, to ensure integrity of the information and that it is only accessed by those people whom Confident Future authorises to do so. 

 

12.2       The length of time Confident Future keeps personal information depends on what it is and whether it has an ongoing business need to retain it (for example, to provide individuals with a service they have requested or to comply with applicable legal, tax or accounting requirements.  Personal information that is no longer needed by Confident Future or required to be held by law will be destroyed by secure means, or modified so that the data cannot be traced back to the person concerned.

             

13.0      Access and Correction

 

13.1      A person on whom Confident Future holds personal information may apply in writing to the Privacy Officer at hello@confidentfuture.com to view the personal information held on them.

 

13.2       Confident Future will take reasonable steps to confirm the identity of the person making the request and will respond within 14 days of receiving the request.  However, where the request is more complex or time consuming to comply with, Confident Future will provide access to the information requested within 28 days.

 

13.3       Confident Future reserves the right to deny access to personal information if providing access:

 

  • could pose a possible threat to life or health;
  • could cause an unreasonable impact on the privacy of others;
  • would be in response to a frivolous or vexatious request;
  • relates to existing or anticipated legal proceedings which could be prejudiced as a result;
  • relates to existing or anticipated commercial negotiations involving Confident Future, and Confident Future’s legitimate commercial interests could be prejudiced as a result;
  • is in any way unlawful;
  • could in any way prejudice law enforcement or security;
  • could prejudice the prevention, detection or investigation of seriously improper;
  • conduct, either within or external to Confident Future’s operations.

 

13.4       Should giving access to personal information involve revealing evaluative information generated within Confident Future in connection with a commercially sensitive decision-making process, Confident Future reserves the right to give the individual an explanation for the decision made rather than direct access to the relevant information.

 

13.5       Where there is disagreement about direct access or where direct access to personal information is impractical or inappropriate, Confident Future will discuss the possible use of a mutually acceptable intermediary.

 

13.6       If an individual advises Confident Future that personal information held on them is inaccurate, incomplete or not up to date, Confident Future will take reasonable steps to update the information accordingly.  Should there be a disagreement between Confident Future and the individual about whether the personal information is complete or up-to-date and the individual requests, Confident Future will take reasonable steps to associate a statement from the individual that the information is not correct with the relevant record(s) held by Confident Future.

 

13.7       Confident Future reserves the right to levy a reasonable charge to meet the costs of providing access to personal information, although there will be no charge for the act of making the request for access.

 

13.8       Confident Future will always provide reason(s) should it deny access to or correction of personal information it holds.

 

14.0      Anonymity

 

Where lawful and practical, Confident Future will give individuals the option of not identifying themselves when dealing with Confident Future

 

15.0      Sensitive Information

 

15.1       Confident Future will not, without the consent of the individual, collect information concerning that individual’s racial or ethnic origins; political opinions; membership of a political , professional or trade association or trade union; philosophical or religious beliefs or affiliations; sexual preferences or practices or health information unless:

 

  • it is required by law;
  • it will prevent or lessen life or health threatening situations and it is not possible or practical to gain the individuals consent;
  • the collection is necessary in relation to a legal or equitable claim.
  • it is relevant to an employee’s workers compensation claim, rehabilitation or return to work program.

 

15.2       Confident Future will also collect health information where it is necessary to assess a person’s fitness to perform the full and inherent requirements of their employment.  In so doing, Confident Future will take account of any relevant legal requirements and/or rules established by competent health or medical bodies that deal with obligations of professional confidentiality which bind the organisation.

 

16.0      Breaches or suspected breaches of personal information

 

16.1       Confident Future recognises its responsibility under the Privacy Act 1988 and in this regard has established a Data Breach Response plan. The plan exists in the unlikely event of a breach of privacy related information. This would include scenarios such as the accidental or deliberate leakage of sensitive material outside the company.

 

16.2       Any employee who suspects a breach of this policy has occurred, or who thinks that they may have accidentally leaked sensitive material outside the business, should immediately contact the Privacy Officer at hello@confidentfuture.com.